Business Loans Website
✅ What Were the Client’s Problems?
- Complex Loan Application Process – Users found it difficult to navigate through loan applications, leading to drop-offs.
- Lack of Personalized Loan Management – Borrowers couldn’t easily track or manage their applied loans in one place.
- Poor User Dashboard – The existing dashboard was cluttered, making it hard to view loan status, documents, or payment details.
- No Loan Comparison Tools – Users struggled to compare loan options side-by-side to make informed decisions.
- Weak Customer Support Integration – No direct way to contact support or get help during the loan process.
🛠️ How I Provided the Solution
- Built a User-Friendly Dashboard – Created a clean, intuitive dashboard where users can:
- Track loan applications in real-time.
- View payment schedules and due dates.
- Upload/download documents easily.
- Simplified Loan Application – Designed a step-by-step form with auto-save progress and clear instructions.
- Added Loan Comparison Tool – Integrated a calculator to compare interest rates, EMIs, and terms side-by-side.
- Direct Support Access – Added live chat/email buttons in the dashboard for instant help.
- Mobile Optimization – Made the dashboard fully responsive so users can manage loans on phones/tablets.